What license should I choose?
Both license types are suitable for commercial usage. A personal license is registered to and bought by an individual. If you’re buying on behalf of a company, you must buy a commercial license.
How many machines can I use my license on?
You can activate Sherlock on two machines at once. You can deactivate your license on a machine from Sherlock’s preferences, or you can contact us if you are unable to access a machine to deactivate Sherlock on it.
How long is a license valid for?
A Sherlock license is valid forever, and includes 12 months of free updates from the date of purchase.
Why haven’t I received my trial Activation Number?
Please allow a couple of minutes for your Activation Number to arrive. If you don’t receive your Activation Number, check your spam folders for an email from firstname.lastname@example.org. If you can’t find it, contact us and we’ll send you your Activation Number.
I’ve lost my Activation Number, can you find it?
Just email us and we’ll be able to send you your Activation Number.